Privacy Policy - Kereru.ai

At Kereru.ai, we respect your privacy and are committed to protecting your personal data. As a sovereign AI provider, data security is central to our mission. This policy explains how we handle your information in accordance with the New Zealand Privacy Act 2020.

1. What We Collect

We only collect the information we actually need to provide our services:

• Account & Contact Data: Your name, email, organization, and billing details when you register.
• System & Usage Data: Standard technical logs, IP addresses, and performance metrics to keep our platform secure and running smoothly.
• AI Workloads: The prompts, queries, and datasets you run through our infrastructure. Note: We never use your proprietary data or inputs to train foundational AI models without your explicit consent.

2. How We Use It

We use your data strictly to:

• Provide, operate, and support our sovereign AI cloud services.
• Facilitate Project Kererū, including securely hosting localized models.
• Monitor infrastructure security and prevent unauthorized access.
• Process payments and communicate with you about your account.

3. Data Sovereignty & Sharing

We are committed to onshore governance. Your data is protected by enterprise-grade security and strict access controls.

• No Selling: We never sell your personal data.
• Trusted Partners: We only share data with essential infrastructure partners (like SCX.ai) strictly to deliver our cloud services. They are contractually bound to uphold New Zealand privacy standards.
• Legal Compliance: We will only disclose information to third parties if required by New Zealand law.

4. Your Rights

Under the New Zealand Privacy Act 2020, you own your personal information. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.

5. Contact Us

If you have questions, or if you'd like to request a copy of your information or have it corrected, please contact us at:

• Email: privacy@kereru.ai
• Address: PO Box 300667 Albany Auckland 0752